Developer Relations

We’re currently hiring in our Developer Relations team to engage directly with Buf’s users, gather feedback, and share our product vision. 

You will be a key hire and the first member of our Developer Relations team. You will work at the intersection of our engineers and our users to help us continue to develop leading products. 

Responsibilities:

• Engaging with our community, using a range of channels such as Github, discussion forums, technical demos, and social media.
• Building technical tools and demos to help onboard users and communicate key changes or integrations with our products (e.g., quickstarts, tutorials).
• Participating in discussions with technical staff of all levels (from individual contributors to executives) to encourage user adoption.
• Attending, presenting at, and engaging with current and potential users at industry conferences.
• Developing blog posts on a range of topics of interest to our users, in collaboration with our Engineering team (see our previous Blog posts for inspiration).  
• Gathering community feedback to influence Buf’s product roadmap.
• Responding to questions and issues from our community related to our products.
• Identifying, prioritizing and triaging issues for escalation to our Engineering team.
• Coordinating with our Engineers on product and design problems to ensure excellent developer experiences during the creation and enhancement of our products.

It’s an all-hands-on-deck situation - you’ll be able to have a large impact from day one.‍

What You Will Achieve:

In the first month, you will build a deep understanding of Buf’s products and begin engaging with our community. You will take time to learn about the API and Protobuf/gRPC ecosystem, our users’ needs, and our technology.

Within three months, you will have built strong relationships with key users of Buf’s products and other members of the Protobuf community. You will be providing critical input to our Engineering, Product, and Design teams to support our ability to build a better way to work with Protocol Buffers. You will be actively leading initiatives to engage with and grow Buf’s user community.

Requirements:

• Experience working with distributed systems, ideally using Protobuf and/or gRPC. Our products target users with complex technical requirements, and the ability to understand their needs is critical.
• Proven ability to work with developer-focused companies to deliver ‘wow’ developer experiences.
• Excellent written and verbal communication skills, including experience and confidence with public speaking.
• Excellent people skills, with a user / community-oriented mindset.

Nice-to-haves:

• Experience in a similar role at a developer tools company.
• Professional experience working as a software engineer writing Go
• A strong understanding of the benefits of leveraging Protobuf & gRPC, and the technical challenges/complexities associated, rooted in experience.
• Experience writing and editing technical documentation.
• Experience developing tutorial materials (e.g., knowledge bases, self-guided tutorials, videos) to onboard and educate users.