Developer Relations (All Levels)

Job locationRemote
We’re currently hiring in Developer Relations to engage directly with Buf’s users, gather feedback, and share our product vision. You will be a key hire and the first member of our Developer Relations team. You will work at the intersection of our engineers and our users to help us continue to develop leading products
Apply

Responsibilities

  • Engaging with our community, using a range of channels such as Github, discussion forums, technical demos, and social media.
  • Building technical tools and demos to help onboard users and communicate key changes or integrations with our products (e.g., quickstarts, tutorials).
  • Participating in discussions with technical staff of all levels (from individual contributors to executives) to encourage user adoption.
  • Attending, presenting at, and engaging with current and potential users at industry conferences.
  • Developing blog posts on a range of topics of interest to our users, in collaboration with our Engineering team (see our previous Blog posts for inspiration). 
  • Gathering community feedback to influence Buf’s product roadmap.
  • Responding to questions and issues from our community related to our products.
  • Identifying, prioritizing and triaging issues for escalation to our Engineering team.
  • Coordinating with our Engineers on product and design problems to ensure excellent developer experiences during the creation and enhancement of our products.

Requirements

  • Professional experience in either software engineering (backend) or developer relations.
  • Experience working with distributed systems, ideally using Protobuf and/or gRPC. Our products target users with complex technical requirements, and the ability to understand their needs is critical.
  • Proven ability to work with developer-focused companies to deliver ‘wow’ developer experiences.
  • Excellent written and verbal communication skills, including experience and confidence with public speaking.
  • Excellent people skills, with a user / community-oriented mindset.
  • A bachelors or master’s degree in Computer Science, Computer Engineering, or Mathematics is strongly preferred.

Nice to Haves

  • Experience in a similar role at a developer tools company.
  • Professional experience working as a software engineer, ideally with prior experience with Go.
  • Experience writing and editing technical documentation.
  • Experience developing tutorial materials (e.g., knowledge bases, self-guided tutorials, videos) to onboard and educate users.

Benefits

  • Opportunity to join the team in its early days, take on major responsibility, and make meaningful contributions.
  • Work as part of an international team coming together to solve real-world engineering problems - Buf employees come from all over the world.
  • Extremely competitive cash compensation and equity grants for all employees - we pay US-level salaries, regardless of which side of the border you are working on.
  • Professional downtown Toronto office for optimal collaboration. Generous budget for remote employees to travel to Toronto for in-person collaboration and team building.
  • Canadian immigration support available to all successful candidates and their families, including permanent residency sponsorship when eligible (Toronto office only).

Interested?

Apply